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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lesly Herrera

Lesly Herrera

November 25, 2024

5  out of  5
rating by Lesly Herrera
"Writing a review to give a shoutout to the team here. I experienced great customer service with Marylou. I had a lot of questions on car insurance and she was so patient with me. She went over coverages in depth and was great at addressing clarifying questions. Thank you so much!"
We responded:
"Lesly - Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Mike Adelsbach, Agent - Riverside, IL"
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Rosa Macias

November 22, 2024

5  out of  5
rating by Rosa Macias
"Susan was great to work with and was able to get my car insured just in time."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Mike Adelsbach Agency - Riverside, IL"
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tyler hoff

November 21, 2024

5  out of  5
rating by tyler hoff
"Great team and easy to work with."
We responded:
"Tyler - We’re honored by your positive feedback! Welcome to our Agency. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Mike Adelsbach Agency - Riverside, IL"
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Eileen Riordan Fielding

November 19, 2024

5  out of  5
rating by Eileen Riordan Fielding
"Susan couldn’t have been more helpful with explaining insurance for our home and cars. State Farm offered most competitive rates and I greatly appreciate the time that Susan spent helping me understand all the details."
We responded:
"Eileen - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Mike Adelsbach, Agent - Riverside, IL"
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Gadiel Andaluz

November 18, 2024

5  out of  5
rating by Gadiel Andaluz
"Excellent service very helpful,Marilou your the best."
We responded:
"Gadiel - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Mike Adelsbach, Agent - Riverside, IL"
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Mark Chabus

November 15, 2024

5  out of  5
rating by Mark Chabus
"Very friendly and professional I could not be any happier 😁"
We responded:
"Mark- We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks for being the best part of State Farm. Mike Adelsbach, Agent - Riverside, IL"
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erika chavez

November 15, 2024

5  out of  5
rating by erika chavez
"Sara was a great helper and answered the questions that we had."
We responded:
"Erika- Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Mike Adelsbach, Agent - Riverside, IL"
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Maria Espinal

November 14, 2024

5  out of  5
rating by Maria Espinal
"Un servicio muy excelente"
We responded:
"Maria- We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Mike Adelsbach, Agent - Riverside IL"
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Raymond Lee Costello

November 14, 2024

5  out of  5
rating by Raymond Lee Costello
"This State Farm and I go way back like Maybach! Been with them for over 15 years on and off like that relationship you just can’t escape. Couldn’t stay away! The team is super responsive and thorough when it comes to answering questions and solving problems. It’s like having an insurance agent who is built with A.I. in every situation. To me these guys have my business for life and also insure my parents and siblings. That long distant relative you always love to go visit! Work with them."
We responded:
"Raymond- We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. It has been a pleasure insuring you over the years. You have been great to work with. If there is anything else we can do to help, please let us know! - Mike Adelsbach, Agent Riverside, IL"
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Anahid Rivera

November 13, 2024

5  out of  5
rating by Anahid Rivera
"Great and Friendly service!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Mike Adelsbach Agent - Riverside IL "
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Sam Messina

November 13, 2024

5  out of  5
rating by Sam Messina
"Everyone was great at my State Farm office. Very helpful with my new vehicle."
We responded:
"Sam- we are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Mike Adelsbach, Agent - Riverside, IL"
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NormS D.

November 10, 2024

5  out of  5
rating by NormS D.
"Great and fast customer service , answer all my questions and concern, they got back to me in a timely manner . Great job guys !!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Mike Adelsbach State Farm Insurance - Riverside, IL"
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Jessica Dowling

November 8, 2024

5  out of  5
rating by Jessica Dowling
"This State Farm agency is absolutely amazing. The agent I worked with and everyone else who helps answer my questions goes above and beyond. Thanks guys! Definitely give this State Farm a try."
We responded:
"Jessica - thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you for being the best part of State Farm - Mike Adelsbach Agency - Riverside, IL"
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Robert J

November 5, 2024

5  out of  5
rating by Robert J
"Extremely pleasant and helpful people. Thank you Sarah!"
We responded:
"Robert- We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Mike Adelsbach State Farm Agency Riverside"
Profile photo of celeste quezada (seeyaceleste)

celeste quezada (seeyaceleste)

November 1, 2024

5  out of  5
rating by celeste quezada (seeyaceleste)
"Everyone at the office was very friendly and welcoming! Susan was very informative and helpful. I would definitely recommend!"
We responded:
"Celeste- Thank you for the 5 star review and for being such an important part of State Farm. Our team looks forward to helping you in the future - Mike Adelsbach State Farm Insurance Agency "
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Christian Bravo

October 30, 2024

5  out of  5
rating by Christian Bravo
"One of the friendliest, professional branches I have entrusted with my policies. Elvia from State Farm have responded to our questions in a courtesy and timely manner. I have work with other agents from other insurance companies and one of the issues that I came across was with getting a hold of them. If calling by phone or going to the office there was some kind of issue. So again thank you Mike Adelsbach, Elvia and team for a job well done.Plus I like their new dazzling location in Riverside."
We responded:
"Christian- your 5 star review is appreciated. It has been a pleasure working with you over the years. We are grateful for customers like you. Thanks for being the best part of State Farm. "
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Natalie Benavides

October 28, 2024

5  out of  5
rating by Natalie Benavides
"I have definitely found the place to go whenever I need the best and helpful answers. I’m still new on the process of insurance and Sarah was one of those who made this whole process easy to understand. Very patient and observant with any questions I had. Looking forward to starting this new process!"
We responded:
"Welcome Natalie! Looking forward to a long business relationship. I am glad to hear you had a 5 star experience. Our customers mean a great deal to our office. Thanks for being the best part of State Farm. - Mike Adelsbach State Farm Insurance, Riverside IL"
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Matiana Martinez

October 24, 2024

5  out of  5
rating by Matiana Martinez
"Muy agradables y amables"
We responded:
"Thank you for the kind words Mariana and for leaving our office a 5 star review!"
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Maura Quinones

October 24, 2024

5  out of  5
rating by Maura Quinones
"Always Great and fast customer service from Mike and Susan!"
We responded:
"Maura, thank you for being the best part of State Farm. "
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Eva Camarena

October 23, 2024

5  out of  5
rating by Eva Camarena
"She was very nice and took care of me vey kindness."
We responded:
"Thanks for the 5 stars Eva! It was our pleasure. "
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Jose Robles

October 8, 2024

5  out of  5
rating by Jose Robles
"Marylou una persona muy profesional contesto todas mis preguntas y me ayudo con mi polisa"
We responded:
"Thank you Jose for the 5 stars and for being such an enjoyable customer to work with. We appreciate you. "
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Frank Medellin

October 7, 2024

5  out of  5
rating by Frank Medellin
"Great customer service"
We responded:
"Thank you Frank for the 5 star review and the kind words. We appreciate you! "
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Jennifer Cello

September 28, 2024

5  out of  5
rating by Jennifer Cello
"The team at Mike Adelsbach’s office are wonderful to work with! Friendly, knowledgeable and dependable,"
We responded:
"Thank you Jennifer for the 5 stars and for being fantastic to work with. You truly are the best part of State Farm. "
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John Stasi

September 23, 2024

5  out of  5
rating by John Stasi
"I am a new customer at the lyons state farm location and Marylou went above and beyond trying to help me.i recommended their location and especially Marylou"
We responded:
"Thank you John for the 5 stars and for being a customer. My fully licensed team is eager to provide remarkable service and add value where we can. Thanks for being the best part of State Farm. "
Profile photo of MIRIAM Shanklin

MIRIAM Shanklin

September 20, 2024

5  out of  5
rating by MIRIAM Shanklin
"Professional and convenient. Thanks 🙏"
We responded:
"Thank you for the 5 star review. We appreciate our customers and truly enjoy working with them. Thanks for being the best part of State Farm. "